Independence Jobs

Job Information

Independence Living Centers AR Billing & Collect Specialist in Maitland, Florida

ID 2023-111901
Position Location : Location US-Maitland
Care Center Synergy Healthcare Services
Position Location : Street 850 Concourse Pkwy South
Position Location : Zip 32751
Position Status FT is 35+ HOURS WK

Job Overview

This will be a hybrid position - Combination of Office and Remote Days!!

As an A/R Billing and Collections Specialist , you will be responsible for the timely billing and collections of all assigned payers. This includes the monthly billing of all accounts from the previous month, follow-up on billing to ensure receipt by payers, resolving outstanding balances with payers to ensure all payments are received timely and correctly, filing of co-insurance accounts to appropriate payers, tracking of cash collected for payers, and documenting all activities in appropriate systems. This position is a non-supervisory function. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time, for any reason.


  1. Generate timely billing of assigned payers

  2. Ensure claims are received and processed by payers

  3. Review A/R balances to ensure timely and accurate payments are received

  4. Maintain current and accurate computer data including documentation of all account activity performed in A/R systems

  5. Bill all co-insurance accounts per payer specific guidelines

  6. Complete cash logs as required

  7. Establish and maintain communication with Business Office Mangers, Regional Directors of Business Office Services and others responsible for payment of resident care services; ensure all are kept current regarding account status

  8. Review and understand correspondence received from third party payers including remittance advices, Explanation of Benefits, denial letters, etc.

  9. Adhere to all established goals and be able to explain variances to goals

  10. Attend meeting and in-service training sessions, as appropriate

  11. Prepare and submit reports in regard to billing and accounts receivable, as required

  12. Maintain compliance with all state, federal, and government agencies.

  13. Embrace Consulate’s five core values of compassion, honesty, integrity, respect, and passion, and incorporate them into one’s daily job function.

  14. Demonstrate respect and compassion in every interaction.

  15. Conduct oneself with the highest degree of honesty and integrity in every interaction.

  16. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

  17. Participate in proactive team efforts to achieve departmental and company goals.

  18. Provide leadership to others through example and sharing of knowledge/skill.

  19. Perform all other business-related duties as assigned.

Position Requirements:

  • Associates degree or equivalent from two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of both education and experience.

  • A minimum of one (1) year experience working in the business office of a healthcare facility required; Skilled Nursing Facility billing and collections strongly preferred.

  • Must possess knowledge of and demonstrated skill with pertinent billing software.

  • Must have experience with Excel and Microsoft Word programs.